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Submitted by Project (admin… on Mon, 06/17/2019 - 21:25
FAQ

I have not received email with my account activation link.

It’s most likely that we actually sent you that email with activation link but it didn’t make it to your mailbox. We monitor the delivery rates, so usually this should not happen. In case you receive nothing from us within an hour, try to do the following:

  1. Check the ‘spam’ folder. If our email is there, mark it as ‘not spam’ to ensure you properly receive all our subsequent emails;
  2. If the email is absent even in spam folder, add our addresses to the contact list and request manual activation from our tech. support team. The contacts you need to add are: «info@surveyharbor.com» and «hello@surveyharbor.com».