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Sisestatud Project (admin… poolt E, 17/06/2019 - 19:51

I cannot log into my account. What should I do?

In case you do not remember the password you can reset it here, and the new one will be sent to your email. If you copy the password (from our email or MS Word) and it still doesn’t match, make sure you do not grab extra space before or after the password itself. Otherwise, space is considered to be part of the password you insert. And as your pass does not indeed include any such spaces, the System does not let you in.

Probably, you have just filled out our sign-up form. And now you are trying to log into account and see that the password is not accepted. If you are sure you are using the exact password, try to switch the keyboard layout (in case you use more than one) and type password like nothing happened. It helps rather often.